Fidano is committed to protecting your privacy. This privacy statement explains data collection and use practices of the Fidano site (the “Site”); it does not apply to other online or offline Fidano sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.
Collection of your Personal Information
We will ask you when we need information that personally identifies you (personal information) so that we may contact you to provide a service or carry out a transaction that you have requested such as receiving information about Fidano products and services, entering a contest, subscribing to an e-mail newsletter, joining a limited-access premium site or service, signing up for an event or training, or when purchasing, downloading and/or registering Fidano products. The personal information we collect may include your name, title, company or organization name, work e-mail, work phone, work or home address, information about your job function, information about your company, and credit card information. The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the site, analyze trends and administer the Site. Some of our sites collect information about your hardware and software as needed to provide a requested service.
Use of your Personal Information
The personal information collected on this Site will be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, Fidano may use personal information to provide you with more effective customer service, to improve the Site and any related Fidano products or services, and to make the Site easier to use by eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preference or interests. To offer you a more consistent experience in your interactions with Fidano, information collected by Fidano may be combined with information collected by other Fidano services. We may use your personal information to provide you with important information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Fidano products and services, and/or share information with Fidano partners so they may send you information about their products and services. We merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of Fidano, with your approval, we will combine site-visitation data with your personal information to provide you with personalized content. If you decline permission, we will not provide you the personalized service and won’t merge your personal information with site-visitation data. When you sign up for a newsletter or agree to receive promotional e-mail, Fidano may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your personal information to provide you more focused e-mail communications or purchase information. Each e-mail communication includes an unsubscribe link allowing you to stop delivery of that type of communication.
Fidano occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, mailing and delivering prizes, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose. Fidano may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Fidano or the Site; (b) protect and defend the rights or property of Fidano and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of Fidano employees or agents, users of Fidano products or services, or members of the public. Personal information collected on the Site may be stored and processed in the United States or any other country in which Fidano or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any such transfer of information outside of your country. Fidano abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Control of your Personal Information
Except as otherwise described in this statement, personal information you provide on the Site will not be shared outside of Fidano and its controlled subsidiaries and affiliates without your permission.
Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to personal information you may have provided to Fidano in the context of other, separately operated, Fidano products or services. Fidano may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by Fidano, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen.
Security of your Personal Information
Fidano is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer servers with limited access that are located in controlled facilities. Additionally, when we transmit sensitive personal information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Protection of Children’s Personal Information
Fidano is a general audience site and does not knowingly collect any personal information from children.
Use of Web Beacons
Fidano Web pages may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that allow Fidano to count users who have visited those pages and to deliver co-branded services. Fidano may include Web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. Third party service providers may place some of these Web beacons to help determine the effectiveness of our advertising campaigns or email communications. These service providers may use these Web beacons to place a persistent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views. Fidano prohibits Web beacons from being used to collect or access your personal information.
Changes to this Statement
We may occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this privacy statement, we will notify you either by placing a prominent notice on the home page of our Web site or by directly sending you a notification. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.
Fidano welcomes your comments regarding this privacy statement. If you believe that Fidano has not adhered to this privacy statement, please contact us electronically or via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.
410 S. Rampart, Blvd., Suite 390
Las Vegas, Nevada 89145